The Human Services Leadership Institute
Why Choose The Human Services Leadership Institute
Tim Nolan, Ed.D. has worked with tens of thousands of managers and hundreds of human service organizations and brings unmatched experience and expertise to help you create the type of organizational culture where employees and clients thrive. No one has the books and proven programs that are specifically geared for your organization.
The Highly Effective Human Service Managers Program
Research has shown that many people leaders in the human services have received little to no training in how to effectively lead others. Moreover, the needs of today’s workforce have really changed. This is why all people leaders in your organization from supervisors to CEO should experience this program. Over 100 organizations and 7,000 human service managers have gone through this dynamic 12-month experience that will take your organization to the next level. A recent client experienced a 25% improvement in employee retention after their leadership team went through the program. Features of the program includes:
- Creation of shared language and expectations
- 2-hour monthly module meetings
- Weekly workbook activities completed after the module meetings designed to reflect on one’s performance and implement new strategies
- Chapter readings from The Essential Handbook for Highly Effective Human Service Managers, 3rd Edition
- Tim will personally work with your organization throughout the process to implement strategies and create best practices
If you are interested to learn more, message Tim at Tim@HumanServicesLeadership.org to request an overview of the program and a free copy of The Essential Handbook for Highly Effective Human Service Managers!
The Highly Effective Employees Program
Want all of your frontline staff to be highly effective and consistently demonstrate high-performance approaches? Tim Nolan, through his work with tens of thousands of managers, has found that there are a specific range of high-performance behaviors managers would like to see from employees. Moreover, most organizations struggle to clearly articulate and reinforce these expectations, which significantly contributes to staff struggles and increasing their desire to leave the agency. This dynamic 6-month program, in conjunction with active manager involvement, will significantly and sustainably improve employee commitment, engagement, performance and retention. Features of the program include:- Shared expectations for high-performance behaviors like critical thinking, taking initiative, being reflective, taking accountability/ownership, etc.
- 2-hour monthly module meetings with engaging group activities
- Weekly workbook activities, with manager review, that drive reflection and implementation of high-performance approaches
- Very cost effective, you can facilitate the program or we can
The Books That Shape Our Dynamic Programs
Some of the best-selling books that shape our approach include:
- The Essential Handbook for Highly Effective Employees
- The Essential Handbook for Highly Effective Human Service Managers, 3rd Edition
- Highly Effective Human Service Organizations
In addition to these resources, we also incorporate insights from broader works that explore the power of mindset, growth, and organizational success.
How We Deliver Lasting Change
We will work with your organization to implement best practices that will sustainably drive high levels of employee, manager, and organizational performance. While Tim really enjoys facilitating the employee and manager programs, he most enjoys helping organizations implement new approaches. Here’s how:
- Expert Facilitation by Tim Nolan, Ed.D.: Tim brings decades of real-world experience, practical insights, and a stellar track record of helping organizations transform.
- Interactive, Engaging Programs: Our personal leadership development programs are designed to be interactive, keeping participants motivated.
- Training Meant for Everyone: From entry-level employees to senior executives, our training addresses each learner’s growth path.
- Proven Lessons: We ground what we teach in time-tested frameworks while blending educational material that suits the needs of modern companies.
Ready to Get Started?
Unlock your organization’s full potential by messaging us and requesting an overview of the programs along with a free copy of our best-selling books. Call us at 954-829-6834 or email Tim@HumanServicesLeadership.org. Tim has worked with hundreds of human service organizations to help them improve employee retention and performance.
